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Security

Implementing AI responsibly, safely and securely is very important to us. This page provides a security overview of our product.

Data not used to train future AI models

Our contracts with third-party AI providers ensure that any inputs are strictly isolated and are not used to train future AI models by these providers. We prioritise protecting the privacy and confidentiality of user data.

Data regions

We offer flexible data residency options to ensure compliance with local data protection laws and regulations. Clients can choose from multiple regions for data storage, ensuring both security and compliance with jurisdiction-specific requirements.

Use any large language model (LLM)

We are LLM-agnostic, allowing us to seamlessly integrate with any large language model, including open-source options hosted locally. This flexibility enables organisations to have greater control over their AI models and infrastructure.

Data encrypted in transit and at rest

Data at rest is encrypted using industry-standard AES-256 encryption. Data in transit is secured using TLS (Transport Layer Security) to protect communications between users and our platform.

Regular vulnerability scans and penetration testing

We engaged a well-known cybersecurity firm to perform a manual penetration test of our platform, and the overall security posture was found to be strong with no high or critical issues identified, and all medium issues resolved during the penetration testing period.

Single Sign On and Multi-Factor Authentication

We are able to integrate into your organisation’s Single Sign On (SSO). Additionally, we offer multi-factor authentication (MFA) to add an extra layer of protection to user accounts.

Security questions

We offer the completion of security questionnaires and are happy to provide detailed information about our security measures to ensure confidence and compliance.